Sustainability Report FY 2021

64 We preserve value through regeneration We grow by sharing Methodological notes Annex We respect our history through sustainable innovation We manage as if we were guardians The goal of Ruffino is to continue to workwith the principles, methods and tools set out by the TPM in order to realize its current vision and “become the reference plant for Constellation Brands and be the first in the group to receive the TPMAward from the JIPM (Japan Institute of Plant Mainte- nance) by 2023”. The project’s timeline inevitably paused for a while due to the Covid emergency, which conse- quently postponed the goal. Despite being aware that we live in a VUCAworld (Volatile, Uncertain, Complex and Ambiguous), we have nevertheless succeeded in working with the same methodolo- gy and we have reacted promptly to the change caused by this particular time that we are expe- riencing. A Performance Control System (PCS) was adop- ted in the production department to support a process aimed at continuous improvement. In- volving the production line operators and depart- ment heads, the management system analyzes various indicators of safety, quality, efficiency and observance of the production plan, all of whi- ch are crucial for producing the finished product. By analyzing the indicators and problems we- ekly by each department head and monthly by the management, Ruffino S.r.l. sets out areas for possible improvement in order to intervene whe- re necessary by revising and altering the ongoing processes. Standards to be observed and goals to be reached are set out for every department. To endure constant performance control, all pro- blems are managed with a bottom up logic throu- gh an escalation system. Here is the operational governance that has been adopted: Daily PCS Meeting Weekly Production-Service Meeting Monthly Operations Meeting Quarterly Operations & Supply Leadership Team Meeting

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